Croatia

Steps for counselling and organising the return from Croatia

	AVRR Counsellor	Migration office / state department
Actors in return field in Croatia	IOM Croatia – only from 12/2018 until 10/2022; currently AVRR counseling is not offered in Croatia	Trainings for state actors are taking place at the moment – AVRR counselling might be offered soon again
First time counselling	x
Assisting with organizing travel documents	x
Preparing the return for vulnerable clients	x
Registering clients for professional training in EU country	NA
Offering professional training in EU country	NA
Applying for return budget	x
Granting return budget	x
Applying for plane ticket	x
Booking the plane / bus ticket	x
Applying for reintegration budget	x
Preparing a business plan ( in case of business start-up)	x
Granting reintegration budget	x
Final counselling	x
Organizing medical escort	x
Disbursing return budget in EU country / giving cash assistance just before the departure	x
Escort to airport	x
Connecting returnee with reintegration partner	x
Staying in touch with returnee	x

Pocket money for traveling – 100€ per person (only until Oct 2022)

Not available for every returnee; eligibile are victims of trafficking, unaccompanied and separated migrant children, returnees with health concerns

1500 € per adult, 500-750 € per child (only until Oct 2022)

Not every returnee receives the same fiancial assistance. The assistance is determined based on the individual adminstrative status and nationality.

IOM Croatia	2018	2019	2020	2021	2022
Assisted voluntary return	0	8	40	38	9

IOM Croatia: 4 counsellors (until Oct 2022)

IOM Office in Croatia
Račkog 3/3
10000 Zagreb, Croatia
AVRR telephone line: +385 1 6463 887
E-mail: iomcroatiaavrr@iom.int

Last update: July 2023